Data collection: We shall collect data during the negotiation, conclusion, processing and rescission of a purchase contract. These data are collected, stored and processed by us. Your visit to our websites will be logged. Essentially the IP address currently used by your PC, the date and time, the browser type and the operating system of your PC along with the pages you have viewed are registered.

Data security: Your personal data will be protected by means of secure encryption technology, SSL-encryption (Secure Socket Layer Technology) with a 1024 bit key during the transmission to our online shop and onwards to us. By doing so, we ensure that your personal data cannot be read by unauthorised parties when it is being transmitted. If your browser does not support encryption, your data will not be transferred. You will receive an error message from your internet browser in this case. Please do not hesitate to communicate your information via telephone or fax to us if this is the case.

Use and transfer of data: The personal data you share with us for example within an order or via e-mail like your name and your address or your e-mail-address are only processed for correspondence with you and only for the purpose for which you supplied us with the data. We will only pass your data on to the service provider contracted to make the delivery and to the extent necessary to perform this service. We also transfer your payment data to the authorised bank institution for the processing of payments. As far as we cooperate with service providers for the performance and handling of processing procedures, the contractual relationships shall be regulated in accordance with the provisions of the Federal Data Protection Act. Your e-mail-address as well as your name will be given to the company eKomi Ltd. in Berlin who conduct a survey on how satisfied our customers are with our e-mail service and who act under our instructions. You are of course entitled to revoke the distribution of your data to eKomi Ltd. in Berlin.

Storage period: Personal data transmitted to us via our website will only be stored until the purpose for which they have been transmitted to us has been fulfilled. As far as statutory trade and tax retention periods are to be followed, the storage period for certain data may be up to 10 years.

Customer account: Upon opening a customer account (customer registration), you consent to the storage of your basic data like name, address, e-mail-address and bank data as well as your usage data (username, password). Thus, you have the possibility of placing an order using your e-mail-address or your customer number and your personal password.

Use of cookies: Access to our offer requires the use of a cookie. The prerequisite for this is that you have activated the cookies in your browser settings. Within the cookie a randomly generate session code and your customer ID, if applicable, will be stored. In this way it is possible to detect you as a registered customer.

Google Analytics: This website uses Google Analytics which is a web analysis service of the Google Inc. („Google“). Google Analytics uses so-called cookies, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie concerning your use of this website will be transmitted to and stored on a server operated by Google in the USA. In the case of an activation of the IP-anonymisation on this website, Google, however, will shorten your IP-address within member states of the European Union or in other contracting parties to the agreement on the European Economic Area. Only in exceptional cases the whole IP-address will be transmitted to a server operated by Google in the USA and shortened there. Under the authority of the operater of this website, Google will use these pieces of information to evaluate your use of the website, to produce reports on website activitites for the site host and to provide other services associated with website and internet use. The IP-address transmitted by your browser within the scope of Google Analytics will not be linked to other Google data. Although you can adjust your browser software to prevent the installation of cookies, we would like to point out that if you do so, you might not be able to make full use of all the functions on this website. Furthermore, you may prevent the registration of the data generated by the cookie and relating to your use of the website (including your IP-address) at Google as well as the processing of this data through Google by downloading and installing the browser plugin to be found using the following link:]

Your rights, information: Should you no longer agree with the storage of your personal data or if the data is no longer correct, we shall cause the deletion or the disabling of your personal data on your instruction, or carry out the necessary corrections (as far as this is possible according to the applicable law). Upon request you may receive information at no cost concerning all personal data that has been saved by us. For questions concerning collection, processing or use of your personal data or for questions concerning information, amendment, blocking or deletion of data as well as for repealing of previously given authorisation, please contact:

K-meral GmbH & Co. KG
Sachsenweg 9
Hambau / Öko-Zentrum NRW / Halle 4
Germany-59073 Hamm
telephone: +49 2381 905930
fax: +49 2381 9059310

available Monday - Friday from 8.00am to 17.30pm.